IOPARTNER / SAMPLE DELIVERABLE
Scoping note
A decision, a boundary and measurable acceptance criteria.

Illustrative example: connecting a payment to a customer workspace. These documents show the level of detail we work towards; they are neither a quote nor a promise of results.

Objective
- After confirmed payment, give the right customer access to the right project without repeated manual intervention.

Proposed scope
- One product, a CHF payment and one customer role; signed-event receipt, project creation and secure access recovery.
- Excluded: historical migration, full accounting, third-party payouts and permanent support.

Decisions and dependencies
- Confirm production accounts, the business owner, required data, budget, licences and retention arrangements.
- Define refunds, failure handling and change requests before estimating.

Measurement to establish
- Record current handling time and errors before the project; then agree a target and comparison method. No numerical saving is assumed.

No implied 24/7 availability or resolution deadline. Hosting, maintenance, licences and support are explicitly included or excluded in your proposal.

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