FAQ
The most frequent questions before starting.
Not sure whether you need a showcase site, a more specific project, or a scoping session? These are the questions we receive most often.
Before starting
How do I know if I need IOPartner?
If your topic touches a website, tool, workflow, stack, or technical decision and the right level is unclear, IOPartner can help sort it out.
The answer can also be: do not build anything yet.
What information should I share about my project?
Describe your business, desired outcome and current difficulties. You can include your existing website and examples.
An estimated budget and timeline help us suggest a suitable next step.
What happens after the form?
- context review
- initial response
- routing toward free advice, paid scoping, standard site, custom project, or external referral
How long does it take to receive an answer?
The goal is to answer quickly with a useful direction. Incomplete requests may simply need a clarifying question.
Do you reject some projects?
Yes. A project may be rejected if it is not profitable for the client, too vague, poorly aligned, or better handled by another provider.
Pricing
Why CHF 60 / 15 min?
Because some topics deserve a fast decision without opening a full engagement. It is useful to arbitrate a choice, unblock a point, or avoid overbuilding.
Why does a site start at CHF 999?
Because some needs remain simple: 5 sections, provided content, phone, WhatsApp, social links when available, clear contact, and clean go-live.
What is the difference between CHF 999, CHF 1,500, and CHF 2,200+?
- CHF 999: short web presence with phone, WhatsApp, and social links.
- CHF 1,500: same multi-tenant base with Calendly and a short handoff.
- CHF 2,200+: same logic, but with Builder.io and visual handoff to edit selected zones.
When should I request a quote?
As soon as the need involves a portal, dashboard, automation, roles, backend, integrations, data, or technical continuity.
What if I do not know my budget?
The contact form is built for that. A rough range helps, but the first goal is to choose the right level.
Web presence
What does the CHF 999 pack include?
- site up to 5 sections
- phone, WhatsApp, and social links when available
- provided content integrated
- simple contact path
- deployment on the IOPartner multi-tenant base
What does the CHF 1,500 pack include?
It follows the same scoped logic as the CHF 999 pack, adds Calendly, and includes a short handoff. Post-launch changes normally go through IOPartner and are billed separately.
Can I edit the site myself?
At CHF 999 and CHF 1,500, the site is not delivered as a full CMS. You can attempt edits yourself if you know how, but that is at your own risk.
The CHF 2,200+ level can include Builder.io for guided visual editing, also under your responsibility.
Can the site evolve later?
Yes. We can stay with occasional updates, move to an editable level, or open Level 3 if the site becomes a business tool.
Who owns the site?
Conditions depend on the selected format and full payment. The goal is to avoid artificial dependency and clarify scope from the beginning.
Systems & operations
This is Level 3: when the site stops being a brochure and becomes a tool that supports requests, clients, operations, or a high-value opportunity.
What types of projects do you take?
- client portals
- dashboards
- internal workflows
- automation
- API integrations
- roles and permissions
- light backend
- technical continuity
What is Level 3?
It is the point where a site becomes a real business lever: qualified request flow, client space, dashboard, workflow, internal tool, or system able to support an important opportunity.
If one good client can be worth far more than the build, scoping needs to be more serious than choosing a template.
Do you work with companies that already have tools?
Yes. Many projects start with existing tools, unclear access, scattered data, or processes that are still manual.
Can you take over a project already started?
Yes if the context is readable. Otherwise, the first step is often scoping what exists, what is fragile, and what needs to be secured.
How do you decide between standard and custom?
We look at change frequency, autonomy, data, roles, integrations, operational risk, and business value.
After delivery
Do you provide support?
Yes, depending on the project. Support can cover fixes, small evolutions, incidents, DNS, monitoring, or continuity.
Can I request evolutions?
Yes. Evolutions are scoped separately when they change the initial perimeter.
Can I change provider?
Yes. The goal is not to lock you in. Portability still depends on the selected level and what was delivered.
Can you advise me not to build anything?
Yes. If the ROI is not there, the answer can be to keep the current setup, simplify a process, or wait.
What if IOPartner is not the right fit?
You receive a clear direction or an external recommendation if that is more rational.